SharePoint Consultant - IT Services

Community Sector Prod & Serv : Customer Support · Richmond, Victoria
Department Community Sector Prod & Serv : Customer Support
Employment Type Full Time
Compensation $75,000 + Super + Salary Packaging

This is your chance to make a difference!

We are on the lookout for a SharePoint Consultant - ITS with substantial experience in the implementation of Intranet solutions and SharePoint document library solutions to join the Consulting & IT Services team.

If you are someone who is wanting to join an organisation that makes a real difference in the community and has a passion for social justice and digital transformation in the not for profit sector, then this role is for you!

About the role

NOTE: We are open to taking applications from Melbourne, Adelaide, Brisbane and remote workers outside of these regions.

Reporting to the ITS Service Delivery Manager and working closely with the Engineering, Consulting & Helpdesk teams, the SharePoint Consultant - ITS will be responsible for:

  • Undertaking activities such as requirement gathering workshops, analysis and design, and end-user training
  • Working with the client to co-ordinate the project and manage stakeholder expectations.
  • Delivering non-profit technology solutions, including:

          Implementing Intranets using Modern SharePoint web parts

          Conducting file analysis and planing file migrations

          Implementing document libraries and role-based access

          Providing support for User Acceptance Testing

  • Providing documentation of delivered solutions
  • Providing excellent support to IT Services clients in a professional and positive manner
  • Acting as an escalation point for Intranet and SharePoint issues for the IT Helpdesk team

About you

To succeed in this role, you will have:

  1. Knowledge and experience with implementing and supporting Intranets and SharePoint document management using Microsoft 365 SharePoint
  2. Experience with file analysis, file migration and the SharePoint Migration Tool
  3. Knowledge and experience implementing and supporting security groups to support role-based access to document libraries
  4. Knowledge of document management principles
  5. Experience with related technologies including Microsoft Teams, Power Automate and PowerBI is desirable
  6. Experience using MSP management tools such as Kaseya VSA, Ivanti Service Manager is desirable


We’re passionate about taking care of our employees, so working with us means that you will get:

  • Flexible work arrangements
  • Additional leave provisions (Paid parental leave, annual leave loading)
  • Wellbeing program (think yoga and yearly flu shots)
  • Salary packaging options
  • Great learning and development opportunities
  • Employee rewards and recognition
  • Carbon neutral offices
  • Myki discounts
  • Plus, at the end of the day, you can feel good knowing you’re working for an organisation that contributes to a fairer society. Can’t beat that!

Infoxchange Group is a not-for-profit social enterprise that has been delivering technology for social justice for over 30 years. With 150 staff across Australia and New Zealand, we tackle the biggest social challenges through the smart and creative use of technology and work with community, government and corporate partners to solve challenges around homelessness, family violence, mental health and disability, as well as support Indigenous communities, women, youth and families, whilst also using technology to empower people experiencing disadvantage - driving social inclusion and creating stronger communities. We believe no-one should be left behind in today’s digital world.

If this sounds like the role you have been looking for, don't hesitate - apply today!

Thank You

Your application was submitted successfully.

  • Location
    Richmond, Victoria
  • Department
    Community Sector Prod & Serv : Customer Support
  • Employment Type
    Full Time
  • Compensation
    $75,000 + Super + Salary Packaging